How to Fix HP Printer Error State Windows 10?

HP Printer Error State Windows 10

Did your printer suddenly stopped working after the switch to Windows 10, Or Getting Printer in Error State, unable to print documents or unable to connect to the printer while trying to operate it? Due to this HP Printer Error state the printing job stopped, here some effective solutions to fix printer problems on windows 10 and get it working again.

Why HP Printer Error State Windows 10 Comes?

While printing, sometimes HP printer displays paper jam error right after it stops feeding pages. So, it is very significant for you to rectify the error message in order to continue printing. Though, paper jamming can be true as well as false. Your HP printer can display paper jam error even when there is no stuck paper in the printer.

If you are facing HP Printer in error state problem, then you can try our manually fix solutions in Windows 10 to eliminate your issues. To repair your printer you need to follow the below-mentioned steps carefully.

Solutions to getting rid of HP Printer in Error State Windows 10:

Remove any stuck paper

  • Turn on the printer by clicking the power button.
  • When the printer is still on, you need to disconnect the power cord from the backside of the printer.
  • Look for printer’s input tray.
  • Take the paper out gently from the input tray to fix the paper jam issue.
  • Once again, look over the input tray and see if there is any object fallen in the tray. If any present then removes it.
  • Put back input tray to its initial position, join the power cord and turn the printer on.

Try to print a test page. If the error still persists, then move towards the next solution.

Eliminate paper or debris from the output tray

  • Turn off your printer and remove the power cord from the backside of the printer.
  • Find the output tray and gently pull the stuck paper or any debris out of the tray.

After that, try to print again. If you see the error, then try the next solution.

Clean the Printer’s paper feed rollers

  • After turning off the printer, remove the attached power cord.
  • Go for an input tray and open it.
  • Look for grey color paper pick rollers and after finding it take it out.
  • Now, you need to clean it thoroughly with a damp cloth to eliminate all the dust.
  • Before, placing rollers back in the printer, first, you need to dry them out.
  • Attach the power cord at the backside of the printer and then turn it on again.

Check to see if the error still persists or not. If yes, then continue to the next step.

Make the printer roller dust-free

  • Eliminate all the papers from the printer’s input tray.
  • Tap on the downside arrow to choose settings and then hit OK.
  • After that, you need to choose tools by clicking on the down arrow and press OK.
  • Choose clean paper feed from the listed options and then press OK.
  • Now, you have to wait until the printer stops completely before you continue printing.

If the error still continues to come across then pursue the next step.

Reset the printer

  • When the printer is on, disconnect the power cord from the backside of the printer and also from the power outlet.
  • Now, wait for a minute and plug the power cord back into the wall outlet and back of the printer.
  • Turn on your printer and check if the issue is resolved or not.

Related Blog: HP Envy 5530 Printer error Code C4EBA341

 

Troubleshooting HP Printer in Error State Problem:

Power cycle HP printer and computer system:

The continued use of the printer unit may lead to overheating of the printer hardware. In such cases, users can simply turn off the printer unit. Wait for few seconds and turn on the HP printer. Users can also restart the computer system to fix the issue.

Check the cable connection:

If restarting doesn’t help the user can check the physical connection between the printer unit and the computer system. Make sure that USB cable is connected properly between the printer unit and the computer system. Users can replace the USB cable with another one and make the connection. Sometimes Hp printer is in an error state due to damaged USB cable so the replacing cable can fix the issue. Users should also try to connect USB cable in another USB port to fix the issue.

Check network connection:

The users who are having a network printer do not require connecting computer systems to printer via USB cable. They can be connected either via an Ethernet cable or wireless network. Users should check the network connection between the HP printer unit and the computer system.

Update the printer drivers:

Printer drivers play an important role in the fine working of the printer unit. A printer driver is the piece of code that translates binary data (documents) into a machine-readable format. An outdated, corrupted or incompatible HP printer driver often leads a HP Printer is an error state problem.

HP printer users can visit the official webpage of the HP. Under the support and download section, the user can select the printer device and enter the details like model number, operating system, type (32 bit or 64 bits). After then the user can download and install printer drivers. After downloading the file, user can run and install it in the system by following on-screen instructions. Just installing HP printer drivers is not enough; users should update it regularly for the error-free printer performance. There are various third party software available online which automatically detects and resolves the driver problem.

Check printer for paper Jam:

Users should check the printer tray for enough papers. Empty paper tray or paper jam may lead to the printer in error state message. If the printer’s paper tray is empty then the user can insets printing papers in the paper tray. If the printer is suffering from the paper jam issue then the user can manually clear the paper jam and restart the printer.

Delete pending jobs in print queue:

Corrupted entry in the printer spooler can cause the error state message of the HP printer. Users can access the print queue from the system and delete all the pending jobs or specifically corrupted files to fix the problem. After then restart the system and check the printer for error.

These are the quick and a simple check by following which the user can easily fix the HP Printer is an error state issue. Users can feel free to contact us in case of any problems related to the HP printer unit. We are happy to help you.

One-Stop Solutions to Resolve HP Printer is in Error State Problem

If the printer and the computer system are unable to communicate then, users can get an HP printer is in error state message. Users can refer to the steps given in this article of How to Fix HP Printer Error State?

How to Fix HP Printer is in Error State on Windows 10

Update the port Settings:

Users can update the COM & LPT port settings by using the following steps.

Press Windows key+ R to open the Run dialog box.

Type devmgmt.msc in the text box and hit the enter button.

Go to the View tab on the menu bar of Device Manager.

Device Manager

  1. Select the Show Hidden Devices option from the context menu.
  2. Right-click on the Ports (COM & LPT) and click on the properties option.
  3. Go to Port Settings-> Use any interrupt assigned to the port.
  4. Select the checkbox of name Enable legacy Plug and Play detection.
  5. Click on the ok button and reboot your computer system.

Check if your HP Printer is online:

The offline status of the printer can be the reason behind printer is in an error state hp. Users can set their HP printer online by using the following steps.

Go to Start-> Control Panel.

Select Devices and Printers.

Click on your printer name from the list and check the Printer status.

If the status of the printer is offline then, right-click and select the option like Use printer online.

In this way, the user can set their printer online and check the printer for the printer is in an error state message.

Update Printer drivers:

Corrupted or outdated printer driver software often leads to printer errors. Users can use the following steps to update printer drivers on Windows 10.

  1. Go to Start and search for the Device Manager.
  2. Launch Device Manager.

Launch Device Manager

  1. Expand the Print Queue section from the Device Manager.

Update Driver

  1. Right-click on the Microsoft Print to PDF option.
  2. Select the Update Driver option from the Context Menu.
  3. Click on the Search automatically for updated driver software.

In this way, the user can update Printer drivers in Windows 10. Users need to have an active internet connection to Update Printer Drivers.

Restart Printer Spooler Services:

Users can restart printer spooler services via command prompt. Here are the steps to restart printer spooler services.

Click on the Start icon and type cmd in the search box. Press the enter button.

Right-click on the command prompt and select the Run as Administrator option.

Run as Administrator

  1. Click on the Yes button and confirm the same.
  2. Type the‘ net stop spooler’ command in the cmd and hit the enter button.
  3. After successful execution of the command, type the‘ net start spooler’ command.

Command Prompt

  1. Press the enter button to run the command.

The user should check the printer for the printer is in an error state issue. If the error persists then, users can check for Windows 10 update.

Check for Update in Windows 10

For an error-free experience, the user should regularly update their Windows 10 operating system. Users can update Windows 10 OS by using the following steps.

  1. Click on Start and Launch Settings application.
  2. Go to Update & Security-> Windows Update-> Check for Updates.
  3. After then, your system will check for Windows Updates and install them on the PC. Internet connection is necessary to update Windows 10.

The Windows Update process might take several minutes. Users can reboot the system once the Windows Update process is completed.

These are fundamental steps of HP Printer in Error State How to Fix. Users can stay in contact with us in case of any further issues with your HP printer unit.

Fix printer problems on windows 10

Printer in error state problem on windows 10 is an error usually displayed when the printer is jammed, low in paper or ink, the cover is open, or the printer is not connected properly etc.

  • First of all, you need to make sure that all the cables and connections of the printer are fit and doesn’t have a loophole.
  • Make sure your devices connect to each other properly, try with a Different USB port and the network (either wireless or Bluetooth) or cable you use for the connection has no problem.
  • Also Turn off the printer and check for paper jam then close all trays properly. If it has a paper jam slowly remove it.
  • Check if the printer is low on ink, refill it if it is. If you are using WiFi printer, turn on the WiFi of the printer and the modem router.

Tweak on Device manager

Press Windows + R, type devmgmt.msc and ok to open device manager. This will list all installed driver list, click on View menu and then select “Show hidden devices” option from the drop-down menu.

Next, expand the Ports (COM & LPT) category and right click on the Printer Port then select Properties option.

On the Printer Port (LPT1) Properties dialog box, go to the Port Settings tab and then select the option “Use any interrupt assigned to the port” and then check the “Enable legacy Plug and Play detection” box.

Enable legacy plug and play detection

Enable legacy plug and play detection

Click to apply and ok, restart windows and check the printer should be detected and work properly.

Check Print Spooler is running

Follow the steps below to change the Print spooler service type to Automatic.

Press Windows +R, Type services.msc and press enter.

Scroll down and double click on service called print spooler.

Here make sure the services are Started and set to Automatic.

If not then change the startup type automatic and start the service next to service status.

Then move to Recovery tab and change the first failure to “Restart the service“.

Click applies and check printer back online and it’s on working state.

Print spooler recovery options

Clear print spooler files

Also clear spooler files and restart the spooler service helps to resolve most of printer related problems. To do these again open windows services, right click and stop the print spooler service.

Navigate to C:\Windows\System32\Spool\Printers and delete all data inside the printer folder.

Again open following path C:\Windows\System32\Spool\Drivers\w32x86 and delete all data inside the folder.

Restart the spooler service and check printer working.

Remove and Reinstall your printer

If you are still experiencing the same Printer in error state problem/ Printer is offline while taking printouts? Then try to update or reinstalling printer’s drivers on your system. To do this first we need to uninstall the printer driver from device manager.

 

To Remove/Uninstall the printer

Disconnect your printer’s USB cable from your PC.

Press Windows + R, devmgmt.msc and hit the enter key to open Device manager.

Here expend Printers and Scanners, Right click on the installed printer driver and select uninstall device.

When warning pop-up will appear “You are about to uninstall this device from your system“. Checkmark on delete the driver software for this device and click on Uninstall button to proceed.

Once the printer drivers are uninstalled, restart your system.

To reinstall the printer

Now after restart Visit your printer manufacturer website and download the latest available driver for your printer model.

  • Kyocera
  • OKI
  • Samsung
  • Xerox
  • Brother
  • Canon
  • Dell
  • Epson
  • HP

Then install the printer driver, run the setup.exe and follow on-screen instructions to install the printer.

Install or add a wireless printer

Open Settings > Devices > Printers and Scanners. Select Add a printer or scanner. Wait for it to find nearby printers, choose the one you want, and then select Add device.

Source URL: HP Printer Error State Windows 10